Policy – Y2K Nails

Policy

OUR MISSION

At Y2K Nails, we value your business with us. We are humbled to have a chance to take care of your manicure and pedicure needs. Each of us strive to provide you with the most professional service and personalized with our high quality products.

Your satisfaction for each visit with us is our highest priority. Through this commitment, we hope to build a long-term relationship with you and become your preferred choice for nail care.

APPOINTMENTS

Appointments can be easily made by calling or texting us at (626) 796-9999. You can let us know any additional needs through text after making the appointment.

Please be on time. If you are late for over 20 mins, we will cancel your appointment.

Please cancel appointments within 24 hours. Repeated late cancellations will result in the loss of your booking privileges.

SERVICE

Your satisfaction is our highest priority. Please make sure that you are satisfied with your nails BEFORE you leave. Let us know if you require any fixes or changes when you are still at the salon, and we will be more than happy to take care of them.

Cash, Zelle, or Venmo is preferred for tips.

COMPLIMENTARY FIXES

We guarantee our nail polishes for 1 week and will provide free fixes within 1 week. For fixes, proof of your previous appointment is required. We only fix the nails that require fixing (not the whole set), and the fix will be exactly the same (no color/design change).

We reserve the right to refuse service to anyone, including but not limited to

– Anyone with contagious nail conditions

– Anyone with infected/open wounds on the treatment area

– Anvone with ill/contagious health conditions

– Anyone with inappropriate behavior towards our technicians or customers

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We make it our core commitment to provide a comforting yet professional ambiance, while preserving the luxurious and modern salon etiquette. Our salon is proud to have passionate and diverse expert technicians always ready to service you. Thank you for choosing us for your beauty care!